Privacy Policy

GYMELT (operated by N14 Desserts Pvt. Ltd.) respects your privacy and is committed to protect your personal data. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your information when you visit or use www.gymelt.com (the “Website”) or interact with our services.

By accessing or using our website, you consent to the practices described here and to the collection, use, and sharing of your information as described in this policy.

Information We Collect

We may collect the following categories of information:

Personal Information (voluntarily provided)

Name, email address, phone number, postal address
Billing/delivery information
Order history and preferences
(This is collected when you place an order, contact customer support, subscribe to newsletters, or participate in promotions.)

Non-Personal Information

Device information, browser type, IP address, pages viewed, time spent on the website
Cookies and similar technologies (see Cookies section)

We will not collect sensitive personal data unless necessary and permitted by applicable Indian laws (e.g., Digital Personal Data Protection Act, 2023).

How We Use Your Information

Your personal information may be used to:

Process and fulfil your orders
Respond to your queries and requests
Communicate updates, offers, announcements, and promotions (if opted)
Improve the website and user experience
Prevent fraud or unauthorized use
Comply with legal obligations

We do not sell or trade your personal information with third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Track user preferences
Maintain session information
Improve site performance and analytics

You can disable cookies via your browser settings; this may affect functionality.

Third-Party Services

Our website may contain links to third-party websites or services such as:

Social media platforms
Payment processors for order fulfilment
Delivery partners
Analytics and advertising partners (only aggregated or anonymized data)

Once you leave our website, we are not responsible for the privacy practices of those third-party websites or services. We encourage you to review their privacy policies separately.

Data Security and Retention

We implement reasonable technical, administrative, and organizational safeguards to protect your data from unauthorized access, loss, or misuse.

We retain user data only as long as necessary to fulfil purposes outlined in this Privacy Policy or as required by applicable law.

Your Rights

You have the right to:

Access your personal data
Correct or update incorrect information
Request deletion of your personal data (subject to legal or contractual obligations)

To exercise these rights, contact us at support@gymelt.com

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

Contact Information

If you have questions or concerns about this Privacy Policy, contact:

N14 Desserts Pvt. Ltd.
Plot No. 173-B, S. No. 205, Sri Ram Nagar Colony, Kondapur, Rangareddy, Telangana – 500084

Email: support@gymelt.com

Customer Care: +91 74162 98105